We offer a 14 day return policy for most products. If you are not completely satisfied with your purchase, you may return the item in its original condition within 14 days of receipt for a full refund or exchange. Please visit our Returns Policy page for detailed instructions and terms.

Once your order ships, you will receive a confirmation email with a tracking number. You can use this number on our website under the “Order Tracking” section or on the shipping company’s website to follow the delivery status.

We apologize for any inconvenience caused by receiving a damaged or defective product. Please contact our customer service team within 7 days of receiving your product with your order number and photos showing the damage or defect. We will arrange product replacement or refund as soon as possible.

We aim to process orders quickly to ensure fast delivery. If you need to modify or cancel your order, please contact our customer service team as soon as possible. While we cannot guarantee that changes or cancellations will be made after an order has been placed, we will do our best to accommodate your request.

Yes, all our products are 100% original. We enforce strict policies to ensure that every seller on our platform sells only genuine products. Our commitment to quality and authenticity means that we thoroughly vet all sellers and their products.